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Account and Data Deletion
To delete your EULJI account and its associated data, use one of the methods below. Account deletion cannot be undone.
Delete your account in the app
- Sign in to EULJI.
- Go to Profile → Delete account.
- Read the information provided and confirm account deletion.
If you cannot sign in
From the email address you used to sign up, send an “EULJI account deletion request” to eulji_support@naver.com. To protect your account, we may ask you to verify ownership. Do not send passwords, authentication tokens or original payment receipts.
Data that is deleted
- Your Firebase authentication account and app profile.
- Meal, workout, weight and body composition records, and your coaching profile.
- AI coaching conversations, attachments, saved content, commitments and reports.
- Device registrations for push notifications.
- Subscription status and protected copies of transaction identifiers stored in the Team's systems.
Data that may be retained separately
The minimum information required for fraud prevention, disputes, accounting, e-commerce or other applicable legal obligations may be retained separately for the legally required period before deletion. Purchase history held by Apple and Google is subject to their store policies and cannot be deleted directly by the Team.
Cancel your subscription separately
Deleting your app account does not cancel an auto-renewing App Store or Google Play subscription. Before deleting your account, cancel the subscription separately in the relevant store's subscription management screen.